Do you take insurance?
We currently do not participate with insurance, but will provide any information/documentation or assistance for potential reimbursement if your insurance or union offers a benefit. Many do provide out-of-network coverage, which we would be able to assist you with.
What days and times are you available?
We are available 7 days a week at times that are best for you, mornings, midday, evening.
What is the difference between an audiologist and a hearing instrument specialist?
Audiologists vs. Hearing Instrument Specialists vs. ENTs – The American Academy of Audiology
Audiologists are the primary health-care professionals who evaluate, diagnose, treat, and manage hearing loss and balance disorders in individuals of all ages from infants and teens to adults and the elderly. Most audiologists earn a doctor of audiology (AuD) degree. Some audiologists earn a doctor of philosophy (PhD) or doctor of science (ScD) degree in the hearing and balance sciences. Audiologists must be licensed or registered for practice in all states.
According to the International Hearing Society, a hearing instrument specialist is a state-licensed hearing health professional trained to evaluate common types of hearing loss in adults and fit hearing aids. They are typically licensed to perform tasks related to hearing aid fittings, such as program hearing aids and make ear-mold impressions. Hearing instrument specialists do not diagnose hearing loss or hearing disorders and are not trained to diagnose and treat tinnitus, hyperacusis, auditory processing disorders, or other auditory cognitive processing skills.
Are there advantages to having you come to my home over going to an office or store?
Yes! In fact there are many advantages to having an Audiologist come to your home.
Home is where you spend the majority of your time and helping you feel comfortable in your own home is an essential part to your hearing journey. Having us come to you allows for you to not be dependent for a ride to and from an office. No rushed appointments… we spend as much as time you need to get adjusted to your new hearing aids or service ones you already have. You no longer have to worry about inclement weather and or long waits at offices. Another advantage is reduced price of our hearing aids, because of not having the costs associated with a brick and mortar office. We take those savings and pass them on to our patients. Many individuals no longer use their hearing aids when something goes wrong, because of the inconvenience of traveling to the store or office. We are just an email or phone call away.
Are over-the-counter (OTC) hearing aids the same as the hearing aids you offer?
No. OTC hearing aids are similar to OTC/reading glasses in that they offer a fast, non-prescription solution. It’s always best to first have your hearing accurately evaluated by an audiologist to find out if and why you have a hearing problem in the first place. Our hearing aids are then programmed specifically to your hearing loss, so they are fine-tuned to exactly what you need. Additionally, having them serviced and fit and educating on how to use them properly is an incredibly important and crucial part. Would you treat your own cavities or prescribe your own glasses?
How many times will you come to the house?
We will travel to your home and help assist with all of your hearing needs, whenever you need assistance. We can also provide remote assistance.
Is there a trial period with your hearing aids?
Yes, all hearing aids purchased in New York State come with a 45- day trial period and can be returned during this time if unsatisfied. Up to 10% of the purchase price can be retained by the dispenser if returned, however we generally offer a full refund.
Do you offer a warranty or batteries?
Yes, all hearing aids come with a 3-year warranty that covers repairs at no additional cost. The warranty also includes coverage for 1-time replacement with a nominal deductible in the event a device or devices are lost/stolen. We provide and assist with batteries and other accessories as needed.
There is a nominal service fee for the home visit. If a hearing aid trial period is initiated this fee will be incorporated into the purchase price. Those 65+ are eligible for a discounted service fee. Please contact us to learn more.
We do not participate with insurance carriers but will provide any documentation or assistance if your insurance plan or union offers an out-of-network hearing aid benefit.
Yes, all hearing aids purchased in New York State come with a 45- day trial period and can be returned during this time if unsatisfied. Up to 10% of the purchase price can be retained by the dispenser if returned, however we generally offer a full refund.
Yes, all hearing aids purchased through Comfort Home Hearing Audiology come with a 3-year manufacturer warranty.
No. OTC hearing aids are similar to OTC reading glasses in that they offer a fast, non-prescription solution.
It’s always best to first have your hearing evaluated by an Audiologist to find out if and why you have a hearing problem in the first place. Our prescription hearing aids are programmed specifically to your hearing loss, so they are fine-tuned to exactly what you need. Additionally, we provide expert counseling and follow-up care. This is an incredibly important and crucial aspect to ensuring optimum results with your hearing aids, year after year.
Yes! In fact, there are many advantages to having an Audiologist come to your home.
You no longer have to worry about bad weather, long waits at offices, or depending on rides. Experiencing what hearing devices will sound like in your natural environment will ensure they are programmed correctly right from the start. Our overhead cost is lower than that of a typical storefront. As a result, we pass those savings on to our patients. Many individuals no longer use their hearing aids when something goes wrong, because of the inconvenience of traveling to the store or office. We are just an email or phone call away.
We are available 7 days a week at times that are best for you: mornings, midday, and evenings.
Audiologists vs. Hearing Instrument Specialists vs. ENTs – The American Academy of Audiology
Audiologists are the primary health-care professionals who evaluate, diagnose, treat, and manage hearing loss and balance disorders in individuals of all ages from infants and teens to adults and the elderly. Most Audiologists earn a Doctor of Audiology (AuD) degree. Some Audiologists earn a Doctor of Philosophy (PhD) or Doctor of Science (ScD) degree in the hearing and balance sciences. Audiologists must be licensed or registered for practice in all states.
According to the International Hearing Society, a Hearing Instrument Specialist is a state-licensed hearing health professional trained to evaluate common types of hearing loss in adults and fit hearing aids. They are typically licensed to perform tasks related to hearing aid fittings, such as program hearing aids and make ear-mold impressions. Hearing Instrument Specialists do not diagnose hearing loss or hearing disorders and are not trained to diagnose and treat tinnitus, hyperacusis, auditory processing disorders, or other auditory cognitive processing skills.
We will travel to your home and assist with all your hearing needs, whenever you need us. We can also provide remote assistance.
